In Book Yourself Solid, Micheal Port talks about attracting the right clients to your business and “firing” the clients that you don’t enjoy working with. Reading this book was an eye opener for me because it clears up a few things about the relationship you have with clients.
Lucky for me I’ve never had to fire any clients, but I only work with the people that I CAN work best with.
You are the people you work with!
The people and the environment you choose to be apart of, or tolerate, effects your business, the way you work, how you feel about your work and how successful you become and in turn, how much money you make. Micheal Port explains how destructive working with unloyal clients can be. He also explains how removing those clients from your business can have a profound and positive effect on your business and your overall well being. Are you willing to give your best to clients who don’t really like you? If you work for clients that don’t fit you and drag you down, it will show in your work, they’ll complain and they’ll have the absolute right to. Ghost Game ipod
Knock Off trailer
Find them a better fit
You don’t have to shove your unloyal clients off board and forget about them. Use them as an opportunity. You know other businesses within your line of work! Refer these clients to them. Find them a better fit! Dumping your negative clients doesn’t have to be ugly. In fact, they’ll respect you for it. Instead of continuing a bad relationship that’s draining both you and your client of money and energy, show that you have integrity and cut that relationship. Tell them that you have their best interest at heart, it’s nothing personal, and that you may know a few other great people who would be willing to work with them. It’ll buy you respect, and maybe your less then ideal clients will refer some people to your business, just because you were on the level with them and also because a bad relationship was put to an end or prevented.
Red velvet carpet policy
You don’t want just anyone to come through your doors. This of course depends on what kind of business you run. McDonalds basically allows anyone to buy their burgers. However if you’re self employed, or are a recruiter, or do business with people long-term than the red velvet policy may work for you. The red velvet policy is basically your policy on what kind of people you allow to do business with you.
What attributes are your clients required to have in order for you to provide them with your best work?
Your red velvet policy is different then your target market, though they do have things in common. Your target market is more about demographic. Your red velvet policy allow people in that you WANT to work with, that you cant believe you get paid to work with.
Isn’t that being a little too picky?
After considering this idea you might get the gut feeling that by choosing ideal clients and clients that you are comfortable with is a little picky and narrow minded. However, this is quite the contrary! The reason you’re in business is because you wanted something better. Maybe you quit your job, or plan on quiting your job to instead spend time on your business. You where picky enough to decide that you didn’t want to work for so ‘n so at your job. Why not decide who you want to work with in your business, it is after all YOUR business, YOU are your own boss, YOU decide how things operate. How are your suppose to fully manifest your passion in your work unless you love to be around the people you work with and feel passionate about what you’re doing to for them? How are you suppose to do your absolute best, enjoy what your work, and feel good about what you’re doing if you’re in a contradicting environment?
Simply put, successful people choose the people they want to be around–success minded people, people like them, who share common interests, common visions, etc. The result you’re looking for is, waking up in the morning and going to work with a bunch of the best people in the world. It’s like being in your very own elite club, without all the talk about ruling the world.